Reader won't recognize pages selected to print

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using reader (11.0.04.63) on macbook pro (os 10.9.1), unable print auto id cards downloaded usaa.  appear fine in print dialog box.  when select "all" hit print, reader gives me dialoge box saying cannot print file.  subsequent dialog box says no pages selected.

i have re-downloaded file 3 times.  renamed file.  saved hard drive.  printing image greyed out, not option.  able print other pdf files normally.

i've moved question reader forum (you posted reader ipad/iphone).



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