Intuos Pen Tablet keystroke shortcuts/pen properties not working in Photoshop

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recently got intuos creative pen tablet wacom keystroke shortcuts set pen in photoshop not recognized in photoshop. instead, pen acts properties found under the  "all other applications" tab. know how fix this?

it's nightmare trying keep name changes wacom giving products.  don't know own anymore.  used own befoer apparently owned else.

 

from can see on wacom site, tablet doesn't have express keys or wheel.  rely on keyboard shortcuts, or have hud can pick things from?  if thisa new installation, have tried restarting computer make new properties take?  version of photoshop using? , tablet properties recognize version of photoshop?  did add photoshop properties?  if so, using 32bit version, having set tablet properties 64bit version?



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