Imposs instal adobe creative suite 6 web design avec CD message d'erreur :

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fatal: payload 'adobeideaplugincs6 x64_1.0.1_adobeideaplugincs6-x64-mul 7.0.0.108 {06690b95-8c25-4058-b917-99880e5ff844}' information not found in media_db.

 

sous windows 64b

déjà essayé, ccleaner etc etc toujours meme message

bonsoir,

quel est le numéro de l'erreur? quelle version de windows?

 

voici des documents qui pourraient vous aider, que j'ai trouvés en cherchant "information not found on media db" :

http://helpx.adobe.com/fr/x-productkb/global/installation-launch-log-errors-creative.html

et http://helpx.adobe.com/fr/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html

regardez aussi celle-ci ( en installant comme admin.)

 

http://helpx.adobe.com/creative-suite/kb/error-message-installation-cs3.html (pas traduit, sorry)

selon le numéro de l'erreur, j'ai vu différents fichiers à renommer, via une recherche sur "payload" sur le forum.



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