Can't activate

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i have elearning suite 2, have upgraded 2.5.

 

i got new computer , tech support used discs had install both. licenses have on file adobe not work these installations.

 

when contacted adobe, said should ask tech support if used correct media install programs.

 

i'm not sure supposed mean. if have dvd suite on , key suite, shouldn't work?

hi there,

 

if have elearning suite 2 , elearning suite 2.5 upgrade, first install elearning suite 2 , enter serial number of that.

then install elearning suite 2.5 , enter serial number of it, may ask select base product upgraded , serial number of base product (elearning suite 2).

 

if want use elearning suite 2.5, install elearning suite 2.5 , ask first elearning suite 2.5 serial number , base product serial number.

 

if still face issue, write e-mail tcssup@adobe.com under attention serial numbers.

 

thanks,

varun.



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