Had to replace motherboard after install and now wont let me re-install.


i purchased 12mth subscription , downloaded cc, photoshop, lightroom etc no dramas.  (the day after) due power supply problems, motherboard snuffed , had replaced , not able re-install cc or of other programs.

 

does 'it' think im not me, pretending me , install on elses computer?   (this theory), if  how can reassure 'it'?

 

any appreciated.

 

ps, error message "creative cloud desktop failed install"

what error’s getting?

 

you may want contact adobe support directly via chat, can check subscription on side , reset if necessary.



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