Wiill not play pictures, only sound

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my premier elements 10has work without ant trouble months. neither old project or new work. sound track plays, when hitting play button. pictures not move.

from premiere elements information faq http://forums.adobe.com/thread/1042180
•what version of premiere elements? include minor version number (e.g., premiere elements 9 9.0.1 update).
•what operating system? should include specific minor version numbers, "mac osx v10.6.8"---not "mac".
•have installed recent updates? (if not, should. fix lot of problems.)
•what kind(s) of image file(s)? when talking camera raw files, include model of camera.
•if getting error message(s), full text of error message(s)?
•what doing when problem occurred?
•what other software running?
•tell computer hardware. how ram installed?  how free space on system (c:) drive?
•has ever worked before?  if so, recall changes made premiere elements, such adding plug-ins, brushes, etc.?  did make changes system, such updating hardware, printers or drivers; or installing/uninstalling programs?
and other questions...
•what editing, , video have red line on before work?
•have viewed tutorial links @ http://forums.adobe.com/thread/1275830 page?
•which version of quicktime have installed?

 

what exact brand/model graphics adapter (ati or nvidia or ???)
what exact graphics adapter driver version?
have gone vendor web site check newer driver?
-if windows, not rely on windows update have current driver information
-you need go direct vendor web site , check updates yourself
ati driver autodetect http://support.amd.com/en-us/download/auto-detect-tool
nvidia driver downloads http://www.nvidia.com/download/index.aspx?lang=en-us
nvidia driver rollback preelements-10 http://forums.adobe.com/thread/1317675



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