Error: File "x.avi" cannot be opened (86::1)

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i've started using new camera record footage , saves videos in .avi format h.264 codec.

c4178420ad68ed0e35ba2323147dc4f9.png

 

everytime try import footage camera error message saying 'after effects error: file "x.avi" cannot opened, may in unsupported format ( 86::1 ).

i use after effects cc , problem has never occured before. have tried videos both 1920x1080 , 1280x720 resolutions , error still comes up. converting footage format works lowers frame rate , messes audio.

 

please help

can play these .avi movies h.264 variant using media players on computer, such quicktime player or windows media player?



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