change location in payment settings?

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hello everybody,

 

how change location (from austria germany) while ordering special offer (photoshop/lightroom)? setting austria fixed , there no dropdown switch germany.

 

thanks , kind regards,

wiebke

hi wiebke_h,

 

when created adobe id email address, chose  e.g america country. unfortunately, adobe store in particular country (e.g. america) can complete purchase when country of adobe id matches country of adobe store.

 

the way circumvent sign adobe.com existing adobe id email address. go welcome (in upper right) > preferences > adobe id > change. change email address new email address or dummy email address like test_email@example.net. free original email address. now, create new adobe id using original email address , choose germany country. again, can complete purchase via german country store.

 

important note: if have other adobe products or services registered original email address, associated new or dummy email address. however, if don't have other products or services registered, shouldn’t issue.

 

you can contact adobe customer care https://www.adobe.com/support/service

 

regards,

 

rajshree



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