Error launching default browser

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i had downloaded , installed trial versions of pse 12 , pre 12 in late november, 2013. purchased both december 23, 2013 , downloaded both. did not realize enter new product codes, , instead re-installed both. seems working, when click help>support, error message: there error launching default browser. may need re-install application , component. does refer reinstalling pse , pre or browser ie9? had chat seesion mohammed told me contact tech support want me pay help. not seem right new purchase.

 

also, since purchase occured on december 23, 2013 , today january 3, 2014 wonder why getting emails have reached limit in revel. thought had thirty days unlimited initial uploads.

moving discussion photoshop elements forum.



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