my full version photoshop elements 12 suddenly became a trial version. Help needed

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i have installed full version photoshop elements 12 via dvd installer mediamarkt , after 2 days...i cannot launch photoshop elements , says trial version has expired.  tried uninstall , install software 3 times.  fourth time downloaded photoshop elements trial version adobe website , used serial number.  still did not work , continues trial version has expired. can me? thanks.

you don't os you're using if it's windows, try this:

 

http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html

 

there's link mac equivalent @ bottom of page.



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