problem loading and playing samsung videos in elements

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samsung videos not play in elements

hibernian

 

no enough information you. answers in details.

 

1. version of premiere elements using , on computer operating system running?

 

2. samsung device recording videos want edit in premiere elements?

 

3. properties of videos, including video , audio compression, frame size, frame rate, variable frame rate, interlaced or progressive, file extension, , pixel aspect ratio?

 

4. or program setting project preset match properties of source media?

 

5. getting error messages associated "problem loading , playing samsung videos in elements"?

 

6. there problem loading , playing both video , audio or video or audio?

 

let start here , can plan troubleshooting strategy.

 

thank you.

 

atr



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