Memory settings and Ram preview

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hey there. have 2 questions. first, when set preferences in after effects desired ram reserved other applications, clears out 0 when close after effects. have continually reset preferences. second, have issues not being able ram preview full work area- 10 sec in full of 1 minute video. entirely imported illustrator art without effects on art from illustrator or effects set in after effects. update ram 16gb fro mthe factory 8gb. noticed actual cpu's used 0. on 1)better ram preview , 2)getting preferences retain settings after closing , reopening appreciated. thank you!

screen shot 2014-01-23 @ 11.02.21 am.pngscreen shot 2014-01-23 @ 11.02.55 am.png

you haven't given enough details system. don't know if it's windows or mac? and, out of them os? windows 7? 8? mavericks? snow leopard?

we don't know version of ae you're running. 12.2.0? 12.1.0? 11.0.4? 11.0.3? 10.5.1?

has worked before? if so, when did stop?

are in networked environment? manage machine or take care of it?



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