Cannot download .ipa file from App Builder

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hello,

 

when want download .ipa development file app builder, error message (see attached screenshot) :

in english : "impossible sign app, check certificates valid, try again...."

my certificates totally valid, didn't error message @ step, have both p12 certificates ready, explicit app id , 2 mobileprovision files.

i renamed articles ony lower , upper case letters, no space, updated several times... still there error message.

i creative cloud member, tried logging out, quitting indesign, opening again, login in via folio builder, chosing "create app" (with app builder closed). didn't work.

what should ??? please help.

capture d’écran 2014-01-15 à 16.17.43.png

hi,

 

this error message indicator there problem signing application. reason failure not common , there not specific error message. log files provide more details error.

 

please enable debug logging, clean appbuilder cache/preferences folder , try again.

 

i can send private message instructions on how enable debug logging , clean folder.

 

best regards.



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