re-authorizing computer and using same password?

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i upgraded windows 8.1 , have had make several adjustments. not able download books nook barnes & noble because needed re-authorize computer. deleted old authorization , tried proceed there, didn't name/password, or said name/password existed, still won't authorize. changed name/password, still didn't help.

it upgrade confused authorization; seems happen. try ...

 

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sometimes ade gets registration/activation confused , in semi-authorized state.

uninstalling , reinstalling not help, , indeed installation can trigger state.

unfortunately, gives misleading error messages wrong.

a common incorrect message informs id in use on computer , cannot reused.

another is  "e_auth_not_ready"

 

 

this can resolved removing authorization using ctrl-shift-d library screen on ade (cmd-shift-d if on mac).

restart ade, , reauthorize (old) adobe id.

 

 

in extreme cases on mac, following step has helped people.  navigate /users//library/application support/adobe/digital editions , drag activation.dat file trash. if using 10.7, see access hidden user library files | mac os 10.7 lion. http://forums.adobe.com/thread/1265248?tstart=0



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