File archive part of PremierElements 12 is missing?

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new install on windows 8 64 bit. pop-up window says 'the file archive part of premier elements 12 missing'. archive part?

ra wolfe

 

i had never come across "the file archive part of premier elements 12 missing". did googling , found following might want check out

 

major adobe document

see 4th "dot" content preinstallation errors or problems

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

 

and

 

the link referenced.

http://helpx.adobe.com/creative-suite/kb/start-installer-downloading.html

the latter refers akaminetsession interface. thought more recent versions of program using adobe download assistant. but, check out nonetheless. download , install antivirus , firewalls disabled.

 

please let know if of worked you.

 

thanks.

 

atr



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