Mac 10.8.5 - PE elements hangs on clicking .mov file

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hi -

 

i have mac, v10.8.5, pe elements 12.0, 3tb, 32gb ram, 1.5 tb open storage.

 

i have had pe 12.0 time now. stable. reason, if double click on .mov file in organizer play it, spinning wheel of death comes up, , have quit. add, when relaunch pe, spinning wheel comes immediately, rendering program frozen. need reboot computer pe working again.

 

any appreciated.

 

thanks

is pe photoshop elements or premiere elements? if latter should ask question in pre forum, video experts hang out:

 

http://forums.adobe.com/community/premiere_elements



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