No internet connection???

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i able download extension manager app, go page page on site, find forums, exchange app says i'm  "not connected internet" have connection. whassup that? i'm using mac pro, 32gb ram, 3.2 ghz quadcore intel xeon, photoshop cs6. in advance!

hi majitao513,

 

thanks getting in touch.

 

so can work out going wrong in particular case, please email me (fgregor @ adobe dot com) following log file?

 

on mac:

/users/<username>/library/preferences/adobe/exchange/adobeexchange.log

 

[on windows:

c:\users\<username>\appdata\roaming\adobe\exchange\adobeexchange.log]

 

we'll our best bottom of can.

 

best wishes,

fraser



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