Can I get my license reset without an hour wait for an agent?

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installed new motherboard , cpu, , adobe's ultra-paranoid copy protection won't let me run it.  microsoft's activation had no problem, because written handsome dude.

 

anyway, i've been on hold chat agent twice now.  after hour timed out ("due circumstances beyond our control, our chat session has ended.  if can of further assistance, please contact us".  pretty funny.

 

so restarted chat request , it's been 45 minutes.

 

i'd use software paid for.  adobe, there's no excuse not having "reset activation" feature within customer portal.  heck, limit twice year, don't care.  consumer experience abysmal.

 

so, can done without waiting hours?  have actual work it...

 

thanks,

dave

 

ps: contact page says "an agent available now".  why lie?

still nothing.  seems me there's ethical responsibility on part of adobe staff support desk level needed handle own copy protection.

 

not mention why can't open support ticket?  software cost me $1000.00, it'd nice able email or open ticket or something.



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