Installation issue with Elements/Premiere 12 bundle
i haven't been able install elements/premiere 12 bundle purchased @ best buy store. installation screen says invalid serial number when entered serial number on of box. tried using included redemption code request serial number, , got invalid redemption code response. using windows 8.1, dell xps 8700, , turned off anti virus during installation. there's no serial number/redemption code on outside of adobe product boxes (except older products had number under sticker determine, before purchase, if there had been tampering). http://helpx.adobe.com/x-productkb/global/find-serial-number.html More discussions in Downloading, Installing, Setting Up adobe