Can't download updates

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just installed elements 11.. xmass present. find can not download initial update. can advice me?

i take referring camera raw update.

  • what messages when run help> updates?
  • what version of camera raw installed (in editor, help> plug-in> camera raw?

 

cheers,
--
neale
insanity hereditary, children

 

if post or user's post resolves original issue, please mark posts correct and/or helpful accordingly. helps other users similar trouble answers questions quicker. thanks.



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