Failed upload of filled form

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i have person filled out form fillable pdf, clicked "submit". , nothing happened - wasn't submitted. have sent me pdf of completed form. there way can upload responses?

did try clicking "submit" in pdf sent you?

 

it sounds person filled out pdf did not use "adobe reader" or "adobe acrobat".  reader or acrobat required fill out formscentral forms have features not supported in other pdf viewing applications. 

 

the best way data formscentral able submit pdf.  may not work pdf if filled in pdf viewer.

if doesn't work can ask filler fill out new clean version of pdf in adobe reader , able submit.  otherwise have add new row response table (view responses tab) , manually enter data pdf (which can do).

 

thanks,

josh



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