My computer's certification has a problem.

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my coworker invited me in adobe cct .

i agree , did install creative cloud in computer. , started install photoshop cc. program trial version. why ask me serial number? don't know happend. removed previous version cs cleaner tool.

hello,

 

the software asks the serial number when there no connection the activation server. check following solutions:

 

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#troublesh oot%20connectivity%20issues

 

check if correct date/time/timezone set.



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