Problems with 11.9 and our Educational Software

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hi name hugo gomez , company develops educational software (tpm perfect classmate) , distribute hundreds of customers. use adobe flash player active x version 11.9. problem after program installs , program opens customer cannot see skin or buttons on page. occurs computers use windows 8 updates or 8.1 without updates. new flash 11.9 or security update ie kb2898108 won’t allow play .swf or animations on program works on windows previous version without trouble. 

what have tried click around page until able see anything. can frustrating many.

we been trying uninstall flash player ie without success reinstall or won't allow install flash previous versions.

we know our software works fine previous version of flash player.

therefore have many upset customers cannot use program because of issue. can done?

thank in advance.

if think bug in new flash player version, please report @ https://bugbase.adobe.com/

 

post bug number (or link) here in forum.



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