How can I stop Pn 9 (Presenter) from freezing MS PPT 2013?
this first presenter. if leave add-in in, freezes ppt, won't open.
hello,
welcome adobe support,
could confirm works when unplug lan cable or disconnect machine internet. if works , suggest white list these url's on proxy server of department.
• ccmdls.adobe.com:443
• ims-na1.adobelogin.com:443
• na1r.services.adobe.com:443
• prod-rel-ffc-ccm.oobesaas.adobe.com:443
• lm.licenses.adobe.com:443
• ccmdl.adobe.com:80
• swupmf.adobe.com:80
• swupdl.adobe.com:80
if in case facing issue home machine. try uninstall , reinstall adobe presenter , run powerpoint admin. powerpoint icon, right click on , select properties go compatibility ,under privilege level check run program administrator.
let me know if need help.
thanks & regards,
puspendra yadav
adobe support
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