Can't open CS6 programs on new Macbook. Help!

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i bought new macbook pro , want transfer cs6 programs old computer. deactivated software , moved files onto new mac via external hard drive. when try , open program (ex. photoshop), receiving error message:

 

configuration error

please uninstall , reinstall product.

 

if problem still occurs, please contact adobe technical support help, , mention error code shown @ bottom of screen.

 

error: 16

http://www.adobe.com/support/

 

how reactivate software in order open them? wrong copy files via external hard drive?

 

please help!

 

thanks.

 

jaz

if copied installation (not installed) files, proceeded correctly:  http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html

 

if did not use installation files,

 

delete you've added

run cleaner, http://www.adobe.com/support/contact/cscleanertool.html

restart computer

install using correct files, http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html



More discussions in Downloading, Installing, Setting Up


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