Difficulty placing Word file for book

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i have been designed 10 books in indesign cs5 , yesterday, held down command , shift keys when selected word file place.  when hits first subscript, changes entire rest of text subscript!  have restarted, , can't make stop!  had placed same file , didn't happen.  author sent new word file, going first 1 sent now, keeps doing this!  help!  when design these books, full of italics , such , footnotes , need have them come in way supposed to.  don't know heck did...or how fix it!

robbie adkins wrote:

i held down command , shift keys when selected word file place.

what trying key combo? auto-flow hold shift , click.



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