Problems with Adobe ID/licensing the software Creative Cloud
hello,
i have problem licensing software of creative cloud. programs installed on computer , working fine. software keeps asking (around 1/2 days),
for licensing software. example: when tried open photoshop day warning sign/pop-up 'licensing product', when click pop-up finishing adobe id. after click that, goes internet --> adobe account have sign in (mail + password). , site remains loading page. once did enter adobe id, , fine, creative cloud mentioned , paid etc in account. hope u can me further, in advance! grt marcel
hi marcel,
please try deleting these folders these locations , try launching apps. ask license software enter credentials , should fix issue.
windows:
delete these folders
slstore c:\programdata\adobe
slcache c:\program files (x86)\common files\adobe
oobe c:\users\(your username)\appdata\local\adobe
mac:
delete slstore , slcache /library/application support/adobe
delete oobe ~/library/application support/adobe
please let know if helps.
regards,
abhijit
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